I am in the same situation; the device that has been with me for several years has broken down. I have no idea where to order them, as they say everywhere that they often break down quickly, and I would not want just to give a thousand dollars for a low-quality product. I sell organic products from my parent's farm, and often the packaging requires vacuum insulation, so I need to find this device as soon as possible so as not to delay the business too much. I order the packages themselves at thebagbroker.ae since I like their quality and design. I hope someone here can advise us on good sites where you can buy this thing